Vacancies

Retail Sales and Management

Sales Consultant

Location: Bond Street, London

An opportunity has come in working for a well-established beautiful jeweller specialising in high-end vintage jewellery and watches. You will be an excellent communicator and committed to offering a high level of customer service as part of a small team

Retail Director

Location: South West

Fabulous opportunity to join a leading independent jeweller in a beautiful city in the South West /
south Midlands. You should be very experienced with luxury watches and jewellery, ideally with jewellery qualifications and excellent management and sales skills. Very well presented, well-spoken with a history of good customer relationship building

Sales

Location: Dublin

A fabulous opportunity working for a top retail jeweller in Dublin, rare opportunity to join this great company, Great rates of pay and conditions

Sales Consultant

Location: Dublin

A great opportunity with a leading retail jeweller has come up in Ireland. You should have excellent jewellery knowledge, ideally with qualifications from the GIA, Gem-A or similar.
You will have excellent sales ability and knowledge and be prepared to go the. extra mile for a client
Excellent rates of pay and relocations expenses will be considered for the right candidate

Luxury Watch Retail

Location: Bond Street, London

Experienced luxury watch retail salesperson required for busy well-established luxury watch retailer in the West End. You sill have excellent sales skills, with good administration and good experience of pre-owned watches is a definite advantage

Assistant Manager

Location: Leeds

We are looking for an Assistant/Deputy Manager for a leading Independent Jeweller. Great luxury watch and jewellery knowledge is essential, great communicator and able to build and maintain client relationships. A tremendous opportunity

Sales/Trainee Sales

Location: Leeds

A fantastic opportunity to enter and progress in the world of fine jewellery and watches. Our client is looking for a Sales Consultant, with a good educational standard, smart & presentable, ideally with Watch and Jewellery knowledge and a thirst for learning

Senior Sales

Location: Newcastle

A very exciting opportunity to join a very successful and established Luxury jeweller in Newcastle City Centre selling prestigious luxury watch brands and luxury fine jewellery. You will have at least two to three years fine jewellery/watch experience, excellent sales skills and be a great communicator

Fine Jewellery Sales Consultant

Location: City of London

Customer Service & Sales:
· Selling, advising and supporting retail customers on fine jewellery purchases.
· Assisting customers through the bespoke design service including preparing and sending quotations for bespoke jewellery.
· Helping with the selection of diamonds and gemstones to fulfil client orders.
· Liaising with customers throughout the sales and manufacturing process
Handling after sales-enquiries and appointments

Management and Sales

Location: North West England

You will be very experienced in Jewellery Sales, ideally with qualifications. Well presented with excellent communication skills and excellent at building lasting customer relationships

Sales Consultant

Location: South West England

A lovely independent well-established independent jewellery retailer with its own workshop is looking for an experienced sales person to join their team. A great opportunity to learn and work for a progressive jewellery retailer. Some assistance may be offered if you are moving to the location, a very good salary is offered to the successful candidate.

Senior Sales / Management

Location: South West England

A great opportunity has arisen in the South West of England for the right person to join the management team of this small but very successful jewellery team. With much of the jewellery, commissions and remodelling carried out on their workshop this jeweller is very individual and stands out from the High Street. An excellent salary is offered. Help with relocation costs will be considered. You must be flexible, committed and trustworthy, as well as a hard worker with a commitment to great customer service

Jewellery Retail Sales

Location: Central London

We are looking for two, (one part-time),Jewellery salespeople to join a very high end jewellery company. ideally with an established Client list to join a small but very dynamic team. By appointment, VIP, Very Very High Nett Worth clients, beautiful, very exclusive jewellery, many unique pieces. A fantastic opportunity, excellent Basic salary and top commission, very high OTE

General Manager

Location: Channel Islands

Fabulous opportunity. Exclusive high end independent jewellers require a General Manager, due to Retirement. Assistance will be given for Relocation and necessary work permits.
You will have good Jewellery/gemmology experience and qualifications, a good knowledge of luxury watches such as Rolex and Patek Philippe. You will be very customer focussed and driven, able to communicate clearly.

Retail Sales

Location: London

Based in the West End, you will be selling luxury jewellery and watches. Ideally you will have excellent industry knowledge, and languages would be an advantage.

Senior Fine Jewellery Sales

Location: London

Senior Fine Jewellery Sales person required for very high class central London jewellers. You will have excellent jewellery knowledge and experience. You will be very well presented with outstanding communication skills and the ability to build strong customer relationships. Excellent salary and benefits offered to the successful candidate.

Managerial Vacancies

Location: Knightsbridge and Bond Street

Manager and Sales vacancies in boutique in Harrods Fine Jewellery room and Bond Street. Outstanding jewellery house need people with excellent fine jewellery experience and the ability to deal and sell to high net worth clients and act as an ambassador for the brand. The positions offer a very generous salary, bonuses and outstanding benefits. You will be extremely well presented and have a good team player mentality. Additional languages would be beneficial but not essential.

Watchmakers

Watchmaker

Location: Central London

Qualified experienced watchmaker required in Central London, ideally Omega trained with good working knowledge of other brands and movements.

Three Hand Automatic Watchmaker

Location: Tunbridge Wells

Three Hand Automatic Watchmaker required for Breitling.
Duties to include
Carry out full services, movement exchanges and partial repairs on all Breitling calibres you have received training on, up to and including 3 hand automatics to Breitling standards.
Carry out all repairs within the agreed time frame.
Pass all completed repairs to Senior Unit Watchmaker.
Good rate of pay

Watchmaker

Location: Tunbridge Wells

Integrated Chronograph Watchmaker required for Breitling, Tunbridge Wells.
Key duties are to
Carry out full services, movement exchanges and partial repairs on all Breitling calibres you have received training on, up to and including integrated mechanical chronograph to Breitling standards.
Carry out all repairs within the agreed time frame.
Pass all completed repairs to Senior Unit Watchmaker.
Good salary

Watchmakers and Watch Technicians

Location: Southern England

Watchmakers and Watch Technicians required throughout the UK - high level, mid level and entry level but with some experience. We have current vacancies in the South and South East. High horology experience would be an advantage but not essential. The Salary will be commensurate with experience.

Senior Watch Technician

Location: North West

As a member of the technical team you will be required to carry out repairs, alterations and services to the highest quality mechanical and quartz timepieces. Ideally you will have studied or be studying for a professional watchmaking qualification or have previous experience in servicing quartz and mechanical watches.

Head Office and Admin

Watch Consignment Specialist

Location: Central London

This is a fabulous opportunity for someone passionate about watches who wants to swop the shop floor for a busy hands-on office position with lots of potential to grow both nationally and internationally

Key requirements include:

An interest in watches and a keen desire to learn
A willingness to work in a fast-paced analytical environment
Excellent customer service skills both written and verbal
Attention to detail and an investigative approach
Proficiency in Microsoft Office applications and Customer Relationship Management (CRM) systems such as Salesforce
High levels of organisation and time management

Additional skills preferred:

A wide knowledge of watches from all the major commercial watch brands
An awareness of the watch market and varying watch values between retail, dealer, and auction prices
Fluency on other languages, particular;y French, Italian and German

Production Controller

Location: London

Job description:

The focus of the role is to provide comprehensive support on day-to-day activities for the Production team. The successful candidate will be a vital part of the team and will coordinate a range of activities including but not limited to stock take, maintaining internal stock systems, assay and engraving and arranging repairs.

The role also involves working closely with other departments such as Sales and Shipping and will provide a great opportunity for a self-driven individual to develop their experience in Production while working for a luxury jewellery brand.

Key Responsibilities & Accountabilities:
• Receiving and stocking onto internal systems all goods inbound
• Receiving, quoting and arranging all repairs
• Responsibility for all assay and engraving
• Invoice handling and data entry into Navision (Finance system)
• Delivery and collection of items from workshops, suppliers, boutiques and Assay office
• First round QC
• Responsible for the (monthly) Production stock take, ensuring Production procedures are clearly and diligently followed
• Building and maintaining relationships with workshops and suppliers
• Producing and maintaining Repairs Price Lists for Sales Teams
• Work closely with Merchandising & Shipping Departments
• Product photography
• Other ad-hoc projects (as required)


Skills Required/Qualifications:
• Ability to work under pressure in a dynamic environment and to quickly identify problems and recommend solutions
• Sound decision-making skills and the ability to plan and prioritise
• Excellent communication
• Strong analytical and numerical skills – IT literate and a quick learner.
• Ability to work well as part of a team and to build and maintain effective working relationships with stakeholders
• Strong attention to detail and process
• Organised and tidy
• Gemmology/Jewellery qualifications desirable
• Experience in

Wholesale Customer Service Executive

Location: London's West End

PRINCIPAL ACCOUNTABILITIES
Operations & administration
• Receiving, processing and answering wholesale client sales and
aftersales enquiries by telephone and email
• Booking in and processing wholesale client stock repairs and returns
• Entering orders onto ordering system
• Invoicing, picking and shipping stock
• Tracking wholesale appro stock movements
• Collating and shipping stock boxes, marketing and display materials
• General day to day office administration
• Dealing with shipping companies and tracking parcels
• Responsibility for the management, storage and re-stocking, of all
shipping materials, wholesale display and marketing materials
• Travel within the UK and overseas for support to the wholesale sales
team once or twice a year

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
• An appreciation and understanding of the Luxury goods industry is
essential
• Excellent written and verbal communication skills
• Excellent customer service skills
• Good time management and organisational skills
• Professionalism and flexibility with the ability to work to deadlines
• Ability to use own initiative regarding problem solving
• Ability to manage expectations and prioritise work load
• Knowledge of Microsoft Excel, Word and Powerpoint
• Good knowledge of jewellery manufacturing processes an advantage
but not essential as training can be given

Logistics and Shipping Executive

Location: Central London

We need an experienced Logistics and Shipping Executive for a leading Jewellery company.

Key Responsibilities & Accountabilities:
Organising customer shipments:
- Pack and prepare customer/stock orders (Wholesale, Retail, Web sales, Production)
- Prepare necessary customs documentation (invoice / AWB / COO / EUR1/Carnet)
- Liaise with our couriers for quotes & to book collections
- Update internal stock tracking information
- Manage any arising customs issues or delays
- Understanding when to use special Customs relief systems such as TA, OPR & IPR
- Enforce the shipping rota where possible

Exhibition Shipments:
- Assist with Exhibition shipments (Stock & Visual Merchandising)
- Learn how to make an insurance report.

Administrative Duties:
- Maintain the shipping files up to date (electronic and paper)
- Check customs entries for error and get amendments when required
- Chase any missing entries from agents

Invoice Duties:
- Check/query charges
- Approve invoices for payment

Other Duties:
- Maintain a supply of shipping materials and reorder as necessary
- Assist with stock transfers as necessary

Jewellery Valuations Assistant

Location: North Yorkshire

Our Client is looking for a Jewellery Valuations Assistant. you will be well organised, with good clerical and analytical skills and, obviously, a jewellery lover... Fantastic opportunity with a long and well-established Independent Jeweller, full training will be given and you will work closely with one of the Directors who is also in charge of the Valuations Department

Digital Marketing manager

Location: Central London

Key responsibilities
- Planning and delivering the digital marketing strategy for UK & overseas markets.
- Driving traffic to the website by executing the digital performance marketing strategy (SEO, PPC, paid search/paid media, display, social media, biddable media, affiliates, remarketing and email)
- Driving e-commerce to help the business achieve ambitious targets
- Overseeing the implementation of digital acquisition activities across all channels
- Continuously analysing marketing and website performance to identify opportunities to improve campaign performance and conversion
- Owning and developing a creative and highly adaptable approach to social media activity, in particular increasing Instagram presence
- Analysing the website traffic and improving UX and customer journey using Google Analytics
- Managing a range of digital and creative agencies

The candidate
- Extensive Digital Marketing & E-Commerce experience in a B2C luxury retail environment.
- Strong experience across ALL Digital Marketing channels, including Display, SEO, PPC, Affiliates, email, social, Paid Search & Paid Social.
- A proven track record of driving businesses forward through successful digital marketing activities
- A creative and agile mindset – able to spot digital and social media trends and respond quickly to increase brand awareness
- Experience of tracking digital performance, reporting and analysis, using tools such as Google Adwords and Analytics
- Agency and budget management

Jewellery (CAD) Designer

Location: South West / Cotswolds

As jewellery CAD designer, you are responsible for the design and production of jewellery and accessories in store. Your role is to meet with clients to discuss their needs, design products in line with briefs, produce CAD models for render and, when required, manufacture, and ensure all designs are created to specification, limiting the need for rebuild. You will work with the workshop and design team to produce jewellery and accessories that are in line with the brand image, within the target margins and produced in a timely fashion, while assisting the shop floor in the sale of branded jewellery, watches and aftersales care.

Role Responsibilities:
• Meeting clients to discuss potential designs
• Sourcing gemstones and materials for designs
• Model making designs in wax/clay as required
• Producing design proposals in hand drawn and CAD mediums
• Costing designs for sale in line with margin targets
• Creating accurate technical drawings for bespoke pieces
• Liaising with workshop to create CAD builds for manufacture for bespoke, special manufacturing, core and repairs
• Reducing errors and mistakes at the design stage to limit waste
• Maintaining contact with clients throughout production process
• Ensuring the audit trail on EPOS is up to date
• Assisting with range plans for core collections
• Managing own work load, ensuring work is completed on time
• Writing Valuations for completed Bespoke Designs
• Photographing jewellery to be used in Valuations and social media
• Use branding tools when completing bespoke, repair or special manufacturing jobs
• Assisting the Creative Director in the development of branding tools and core designs
• Where necessary, completing the Back Office costing for bespoke and special manufacturing
• Assisting the shop floor for branded jewellery and watch sales
• Assisting the shop floor with the booking in of repairs
• Assisting the shop floor with stock control, store t

Visual Merchandiser

Location: North West England

Key Responsibilities
Collaboration
Design, plan and implement visual merchandising concepts with a third-party agency that deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth.
Work closely with the retail teams and Buying Manager to effectively merchandise the product and support the overall look and feel of the showrooms to maximise sales and profit, providing training where required.
• Work with the marketing team and third-party agencies on; new store openings, showroom refurbishments, client events and press launches.
Commercial Awareness/Market Research and Analysis
• Attend trade fairs to research, source and develop new display ideas/concepts.
• Conduct regular competitor reviews and report on emerging trends and technologies at quarterly management meetings.
• Carry out regular planning with the Buying Manager, reviewing space, sales and conducting display analysis of all collections and new launches.
Internal Processes and Procedures
• Create Visual Merchandising guidelines for the company and ensure they are communicated and adhered to.
• Manage and report monthly visual merchandising expenditure.
• Ensure coordination and optimization of the use, maintenance and storage of fixtures, props and marketing material.
Key Skills
• Strong VM knowledge, practical implementation skills and strategic planning knowledge.
• A team player who has a willing and proactive can-do approach.
• A pragmatic thinker and logical approach to working with a keen eye for detail.
• Proficiency with computer software including In Design / Photoshop / Illustrator / PowerPoint / Excel.
• Excellent communication skills both verbal and written.
• Knowledge of latest fashion trends and forecasting trends.
• Adaptable and flexible to travel.
Experience
• A minimum of two years’ experience in a Visual Merchandising role for a premium or luxury brand.

Procurement/Production Assistant

Location: London

Our Client is looking for a highly organised and analytical candidate to work within the production and procurement team responsible for the stocking in of loose stones and finished jewellery.

Key Responsibilities:

• Stocking in of loose Stones onto system our internal systems, including SAP
• Stocking in of finished jewellery onto system
• Reviewing cost and margins of finished jewellery
• Additional assignments as needed


Required Skills:

• Excellent organization and follow up skills
• Detail oriented with ability to handle high work load and emphasis on prioritization
• Advanced Excel and analytical skills
• Experience in stock control computer systems
• SAP experience a plus
• Effective communication skills, including ability to interact effectively with senior management

Jewellery Designer

Location: North West England

Working closely with the Directors and the Buying team creating top quality designs. Be commercially aware of current fashion and jewellery trends. Keeping a close relationship with the showroom sales teams and their clients, including discussing and sketching commission pieces for and with clients. A fabulous opportunity for a talented and experienced jewellery designer.

Administration and Sales Assistant

Location: London

This role is to provide an accurate and comprehensive administration service to the Jewellery team and to support the sales function. You will perform data-entry, documentation, printing and filing duties. Undertake daily sock control duties and monthly inventory checks. Communicate directly with clients. Maintain production time frames with the various production facilities, orders and delivery dates. Write purchase requests. Create and maintain useful databases for the department. Research fashion trends. Assist with daily show room activities - jewellery display & cleaning and assist at in house events.

Head Office Staff

Location: Central London

To be home based, you will deal with sales enquiries, you must be highly numerate and ideally have experience previously of export, shipping, and logistics. You will respond to client enquiries, and must be able to work to a deadline.

Field Sales

There are no vacancies of this type at the moment.

Jeweller

Polisher

Location: Central London

Polisher required for Platinum, 18ct and Steel watch cases and bracelets, and 18ct and platinum jewellery You must have experience on rhodium plating. Excellent opportunity with top international brand

Production Controller

Location: London

Job description:

The focus of the role is to provide comprehensive support on day-to-day activities for the Production team. The successful candidate will be a vital part of the team and will coordinate a range of activities including but not limited to stock take, maintaining internal stock systems, assay and engraving and arranging repairs.

The role also involves working closely with other departments such as Sales and Shipping and will provide a great opportunity for a self-driven individual to develop their experience in Production while working for a luxury jewellery brand.

Key Responsibilities & Accountabilities:
• Receiving and stocking onto internal systems all goods inbound
• Receiving, quoting and arranging all repairs
• Responsibility for all assay and engraving
• Invoice handling and data entry into Navision (Finance system)
• Delivery and collection of items from workshops, suppliers, boutiques and Assay office
• First round QC
• Responsible for the (monthly) Production stock take, ensuring Production procedures are clearly and diligently followed
• Building and maintaining relationships with workshops and suppliers
• Producing and maintaining Repairs Price Lists for Sales Teams
• Work closely with Merchandising & Shipping Departments
• Product photography
• Other ad-hoc projects (as required)


Skills Required/Qualifications:
• Ability to work under pressure in a dynamic environment and to quickly identify problems and recommend solutions
• Sound decision-making skills and the ability to plan and prioritise
• Excellent communication
• Strong analytical and numerical skills – IT literate and a quick learner.
• Ability to work well as part of a team and to build and maintain effective working relationships with stakeholders
• Strong attention to detail and process
• Organised and tidy
• Gemmology/Jewellery qualifications desirable
• Experience in

Working Jewellers

Location: London

Vacancies for working jewellers at all levels, Setters, Mounters, Jobbers, Polishing / Plating, modern, comfortable, well-lit surroundings, very good salaries and conditions

Miscellaneous

Designers

Location: North West England and Yorkshire

Qualified and experienced Designers needed for two companies on either side of the Pennines. Good knowledge and working with CAD, Matrix, Photoshop and others is preferable. Good rates of pay, fantastic opportunities with Luxury Jewellers